PRIVACY POLICY
We at Thorny Affair respect your privacy and recognize the importance of protecting the information collected about our visitors. Our Privacy Policy below describes what information we collect from you, how it is stored and what we do with it. By visiting our website you are accepting and consenting to the practices described in our Privacy Policy and Terms and Conditions
Information We Collect
We collect your personal information when you make a purchase (products of gift vouchers), sign up for our mailers, or sign up for one of our services. Our aim in collecting this data is to provide you with a safe, efficient and customized shopping experience. We will only collect information that we find necessary such as your name, email address, phone numbers, home address, shipping and credit card billing address (in the event of a purchase). Your credit card details will only be used at the time of a purchase and the information will not be stored in our system. Other information such as your email address, mailing address and telephone number will be store so that we can send you invites and updates for our new collections and/or events. We may also automatically collect non-personal data about use of the website, such as pages visited, times and volume of use of the services as well as Traffic Data. Traffic data includes logs, details of networks, time of log-on or access, length of sessions and similar systems data.
Cookies to enhance your shopping experience. They are pieces of information placed on your hard drive that assist us in providing our service. They help us gather information such as how often you visit our website, past purchases, products in your shopping cart, and to provide content customized to your interest. Most browsers automatically store cookies, however you can disable this through the settings of your preferred browser. You are free to disable or decline our cookies, but in that case you may not be able to use certain features on our site.
Why is this Information Collected?
All the above listed information enables us to: 1) process your order; and/or 2) understand your behaviour and preferences such that we can deliver the best customer service and experience. We may also use this information for marketing purposes including but not limited to informing you about deals, offers, new launches, relevant blogs, order status, etc.
We will use your information, if required, in legal disputes or other legal processes in order to comply with any statutory or regulatory requirement and in cases of troubleshooting problems, detecting and protecting against error, fraud and other criminal or illegal activity, to collect dues/fees owed, enforce our Terms, prevent abuse of our products and services, and prevent violation of the rights of third-parties, other users, or the general public.
Sharing of information with third parties
We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India. We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud. We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.
Third party sites
If you click on one of the links to third party websites, you may be taken to websites that we do not control. This policy does not apply to the privacy practices of those websites. Please read the privacy policy of other websites carefully; we are not responsible for these third party sites.
Information we don’t Collect
We do not hold or save your transactions or banking details including but not limited to debit/credit card number, cardholder name, expiration date, and CVV or other information required for internet banking or other payment instruments. This information is held by the payment gateway service provider. Access to your information lies with thornyaffair.com and will be sharable with third-parties who are working for/with us and/or are involved in delivering the product/service to you. The information provided to the third-parties by us is given on a need-to-know basis only.
Disclaimer
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User-generated content on the Website shared by users including but not limited to reviews, blogs, online chat, instant messages, discussion boards, forums, user testimonials, etc. are not considered personal information and are not subject to the Terms of this privacy policy.
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We simply use the information we collect to enhance your experience of our Website and our products and services; we do not rent or sell this information to any third-party.
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Please note that while we will do our best to secure your data, we do not take responsibility of your data while it is being transmitted to our Website. Once we have your data on the Website, we have reasonable means in place to safeguard the same.
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You can opt-out of receiving promotional or marketing communication from us. To remove your contact information from our database, please write to us at thornyaffair@gmail.com.